The London rental market is changing. Fast.
In the latest episode of The Viking Chats, base property specialists co-founder Kristjan Byfield spoke with Dr. Neil Cobbold - Managing Director at Reapit, landlord, and one of the most influential voices in UK PropTech. The result? A candid, insightful chat about how artificial intelligence (AI), better tech, and smarter agency partnerships can help London landlords thrive.
AI That Works for You (Not Instead of You)
Neil introduces the concept of agentic AI; technology that doesn’t just collect or interpret data, but takes intelligent action. Imagine systems that:
• Flag tenancy compliance risks before they happen
• Trigger maintenance workflows automatically
• Manage deposit deductions and renewals without delay
These tools aren’t about replacing letting agents. They’re about empowering them to deliver better, faster, and more transparent service - for you, the landlord.
Better Tech, Better Lettings
At base, we’ve long championed PropTech that reduces friction and adds real value. Our use of platforms like The Depositary means faster end-of-tenancy processing, fewer disputes, and clearer communication every step of the way.
Neil highlights a key industry challenge: many agencies still use clunky or disconnected systems, wasting time and risking errors. For London landlords, that means slower lets, poorer tenant experience, and unnecessary voids.
Our view? Modern landlords deserve modern service.
Why This Matters for London Landlords & Property Investors
• Time is money: Efficient agents reduce downtime and maximise your rental yield.
• Risk reduction: Automated compliance workflows help keep your property portfolio protected.
• Tenant satisfaction: Happier tenants renew more often, report issues faster, and stay longer.
• Investment growth: With smarter systems, your portfolio can scale smoothly, not stressfully.
base property specialists: Agents with Tech (and Heart)
Being a thought leader in lettings means more than having the latest software. It means knowing how to use tech to elevate service, minimise stress, and protect your investment.
At base, we’re proud to be one of London’s most forward-thinking agencies, backed by real people, smart platforms, and nearly two decades of experience delivering for landlords.
🎧 Want the full story? Listen to Kristjan and Neil’s chat on The Viking Chats, now on Spotify: https://open.spotify.com/episode/3qYImM0cx92qvI7mqyrEMQ?si=abb277debc504b26
