An Important Update For Landlords: New Guidelines On COVID-19.
The government's announcement to ease lockdown restrictions has caught many agents off-guard. Reading some of the coverage of this matter over the last 24-48 hours you'd be forgiven for believing that it's 'back to business as usual' for the property sector- but that is far from the truth.
Whilst many agents are excited about returning to their offices and servicing the 'pent up demand' that is constantly cited in the press- the real picture is quite different. There is a long way yet to go and, unless we are careful, cases will spike, more casualties will come and we face a very real possibility of another lockdown. We have a duty of care to our staff, our tenants and our loved ones which must be the priority in these strange times. As such, any steps taken must be with great care, caution and consideration.
As such, here is how we will be conducting business for the foreseeable future:
-our team will continue to work from home at full operational capacity
-we continue to be here to offer our full array of services
-all properties will be marketed using photos, floorplans, virtual tours and video tours
-any parties interested in a property will be taken through a heightened vetting process. This will include vetting an applicant's financial status/position and their 'right to rent' status, as well as their prospective tenancy terms before we will discuss a physical viewing.
-we will permit viewings exclusively on vacant properties and enforcing strict social distancing rules and with relevant PPE in use
-viewings will only be permitted as the last part of the 'process'. We will effectively have a deal vetted and verified with the viewing the last process to happen in order to proceed.
We sincerely hope that you understand and support this approach as we move forwards. We will continue to monitor things closely with a view to returning to 'normal' (whatever that means now) as soon as the rules and environment permit. Should you have any direct questions about this, please don't hesitate to email or call An or me on our mobile numbers.
Take care and stay safe and we will update you accordingly as and when anything changes.