What makes us different?
Our company was established in London in 2004 by An Deckers and Kristjan Byfield. Our vision was to build a multi-faceted London property agency delivering far more than your typical London estate agent. base provides a full range of property services to meet all the needs of the London residential property sector, be it houses, flats or apartments. The ethos of the company is simple: to offer the Best Customer Service. In order to continue to deliver services of the highest quality and know our landlords personally, in 2015 we decided to only accept 100 more landlords, as part of our Be The One campaign.
Property Lettings and Management has always formed the core of base and we have now developed a wide range of additional property services that set us apart as a London letting agent. These include: next day furniture, interior design & refurbishment, property maintenance, property finance, professional inventories for all types of accommodation, free lend of emergency appliances and property life skill advice for tenants - MainTenants.
With excellent customer service at the heart of our business, base property specialists has been able to grow organically through referral and recommendation. This commitment has resulted in base becoming one of the most highly acclaimed estate and letting agents in the UK on independent customer review sites. Visit our ‘reviewed’ page for more information.
We are consistently winning or being shortlisted for industry awards that recognise the outstanding service we offer our clients. Most recently this has included winning 6 Awards at The ESTAS 2016 (The Estate & Letting Agent Awards) which included us winning GOLD as the Best Lettings Office in the UK for Landlords a Gold Award for Best UK Property Management 2015 and a Bronze award for Best Customer Service in the UK 2016 at the ‘Lettings Agency of the Year Awards’ (in association with The Sunday Times & The Times and sponsored by Zoopla). You can find info about all of our awards on our page.
At base, we believe strongly in professionalism and therefore, in an industry that often carries a poor reputation, we have undertaken vetting, training and examinations to join the UK’s leading, voluntary regulators. We are Licensed Members of both ARLA and NAEA and are member agents of TPOS, TDS and SAFEAgent. You can find out more about it by visiting our ‘regulated’ page.
Our company operates from our offices in the heart of Shoreditch Triangle in Central London, EC2. From this location close to the City, we are able to offer our services London-wide and do so for clients across the capital. We are, however, also very passionate about our local areas of Shoreditch, Hoxton, Spitalfields and Old Street - and not just the beautiful properties here. We love the unique, vibrant, artistic and entrepreneurial elements that make up our ‘base’ and it is for this reason we have launched our blog, where we discuss about what’s on in Shoreditch, while giving expert property advice.
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base property specialists – opening doors to a new world of property.