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July 30, 2010

What a good Managing Agent goes through!

Filed under: finance & mortgages,property,property management London — Kristjan Byfield @ 4:43 pm

Dealing with maintenance issues for our managed clients is typically at one end of the scale or the other.

Either I contact 3-4 companies, provide details and shortly receive detailed quotes, in writing , within 24-48 hours of the request. These are then sent off to my client, along with my comments and recommendation, and I await a decision. Works are booked and job done- hooray!

Or……….well, simply put- how do these companies survive? Case in point- I am currently trying to compile quotes to have a small metal fence and gate made and installed at a property we manage in Lewisham. The local kids are continually climbing all over the current one and breaking it and the Landlord is fed up of paying to repair it every 3-4 months.

A local search quickly reveals a list of 5 companies all within 3 miles of the property and I promptly set about contacting them for quotes. A description of what is needed given along with the address so they can do a drive by survey.

The quotes were requested/arranged on 15th June today is 30th July- how many quotes have I received to date? One- and even that came back wrong and had to be sent back.

Each company has been called at least 6 times to little avail- recently one even turned around and advised me that their gates and fencing weren’t very good quality so would probably break/bend if kids climbed on them (impressive). They then gave me details of another company that produced higher quality fencing and would happily do the job. I have called three times, left three messages and am yet to hear a word from them.

The point of the article is two-fold: Don’t take for granted what a good Managing Agent does for you. If they do their job right you should rarely know of the hassle they go through to deliver the results you expect and deserve. Secondly, if you are looking to set up your own business and don’t know what to do I recommend setting up a company doing Fencing in and around Lewisham- as long as you answer the phone you should make a killing!

July 28, 2010

Beliefs are human computer programs

Filed under: health & fitness,life & business — Kristjan Byfield @ 5:17 pm

It is funny to remember when NLP (Neuro-Linguistic-Programming) became famous in the early 80’s that people were shocked to hear behaviour and personality defined as programs. It was shocking to compare a human being to a computer!

Today, science is going far beyond this notion. Quantum physics specifically affirms that we can’t be only observers in this world but contributors. This notion changes everything. The universe would not exist without consciousness and our own mind is building reality. Is that hard to believe?

We can’t look at something without influencing it and it seems that we are part of a gigantic Universal computer. Depending on our beliefs, we allow different kinds of events to happen in our lives, exactly like a program allowing you to open some documents. It actually makes perfect sense. Our beliefs are framing the territory of possibilities and if you don’t believe in the magic of life, it does not mean that it does not exist but that you can’t access it.

Our beliefs change our environment and health. The placebo and nocebo effects are well known and obviously important in the way we can either improve or damage our health. What is interesting is that all the double blind studies conducted for new molecules are showing an increase of the placebo effect. It is as if the program for self-healing is getting stronger.

Our beliefs seem to be a major factor in the whole process. If you want to make a presentation and you don’t have Powerpoint on your computer, it is much more difficult. In the same way, without the right beliefs, you cannot access certain levels of reality where, for example, your own inner power can heal you efficiently.

Don’t try to convince someone of anything. If the person does not have the right program, it will be almost impossible to believe you, because the reality of the person does not include this possibility.  The famous St Thomas quote: “I believe what I can see”. Do you see electricity, do you see air, viruses, energy..?

Because we are the architects of our life and environment, our beliefs are creating our life and vice versa. If I see the glass half empty, my life is unfolding according to this belief. So I have every reason to keep believing the same thing and to reject the ‘half full’ notion. In other words, changing beliefs is a gamble and needs strong commitment and faith to succeed.

The only hope, seeing how someone else’s life is different, is for some people to question their beliefs. What is he/she doing differently to obtain this result? Too often the notion of “they’re just lucky” gives an easy reason not to questions your own beliefs and patterns. Exemplarity is the only way to perhaps make people move on from the half empty position.

The only advice that I can give you is to stay as open as you can in order to be able to download more programs allowing you to have a wider range of experiences. And what if the all notion of beliefs and programs is true- do you believe it?

It is all up to you.

This article was written and supplied by Denis Gorce-Bourge of www.gblifecoaching.com

July 20, 2010

The Foot- Our Platform for Stability (Part 1)

Filed under: health & fitness,life & business — Kristjan Byfield @ 4:30 pm

According to Britain’s Chartered Society of Physiotherapy, up to 60% of sports injuries are caused by worn-out or unsuitable footwear.

Proper footwear can potentially prevent, reduce and/or treat mechanical factors associated with injuries to the lower extremities and the lower back. The foot provides dynamic stability for a person’s entire body weight, while simultaneously maintaining flexibility for shock absorption and propulsion along uneven surfaces. As a result, there are unique biomechanical demands on the foot.

One of the body’s adaptations to these demands is through specialized movements in the foot, such as Pronation. Unless there is a severe, acute injury, pronation develops as a gradual biomechanical distortion. Several factors contribute to developing pronation, including tibialis posterior weakness,  ligament weakness, excess weight, flat feet, knock knees, subtalar aversion, or other biomechanical distortions in the foot or ankle.

Tibialis posterior weakness is one of the primary factors leading to pronation. Pronation primarily is controlled by the architecture of the foot and eccentric activation of the tibialis posterior. If the tibialis posterior is weak, the muscle cannot adequately slow the natural pronation cycle. This can become a contributing factor to lower back pain and lower extremity disorders, such as plantar fasciitis, ankle injuries, foot pain, shin splints as well as various knee and hip injuries.

Back pain due to foot pronation

The inward rotation of the leg that occurs as the foot pronates causes the pelvis to lean forwards (anterior tilt) and drop. This increases the curvature of the lower spine (see picture below) and the muscles become tight and sore. If the foot pronation occurs more in one foot than the other, this will cause the pelvis to become uneven. The leg will become shorter on the more pronated side and the lower spine may tilt in the opposite direction to prevent leaning. As a result, muscles and joints become painful and walking becomes less efficient. Pronation usually is corrected with orthotics, which are especially designed shoe inserts helping to restore the natural position of your foot and/or strengthening exercises for the tibialis posterior.

Here are some strengthening exercises for the Tibialis Posterior:

1. Use a ‘theraband’ or the inner tube of a bicycle-

Place two fingers on the outside of your knee to stop it moving to the side.

Now contract the Tibialis posterior muscle by letting the ankle pull against the rubber tubing, trying to lift the foot arch off the floor by rolling the ankle outwards. Here, it is still only partially raised off the ground.

Note that this is the situation in a healthy, fully functional lower leg and foot. In the situation for an already over strained and insufficient tibialis muscle, the foot arch would not lift even this much.

2. Form foot arch as seen above.

Place the fingers inside of the knee, and encourage the knee to move to the side.

The femur thus laterally rotates to catch up with the lateral rotation in the tibia, and the knee is no longer twisted.

Note how the foot arch fully lifts by combining the twin strategies of contracting the Tibialis posterior muscle and moving the knee laterally.

Also, Deep Tissue Massage treatments can relieve myofascial trigger points in the tibialis posterior, and other muscles, and address any resulting neuromuscular dysfunction in the leg or foot.

Do I need Orthotics?

Many foot symptoms ranging from general aches to painful bone and foot problems such as heel pains, bunions, calluses and knee or back pain, can be caused by collapsed and fallen arches.

Orthotics are especially designed shoe inserts which help to restore the natural position of your foot and realigning the joints within the foot in order to relieve the various symptoms. Left foot is corrected with a casted orthotic.

Do I wear Orthotics all day?

Orthotics, like glasses, work only when you use them. They do not change the structure of a foot, but help realign its joints to improve posture and function and relieve foot pain.

All day use of your orthotics is generally recommended to control or reduce pain or fatigue.

This article was written and provided by Barbara Brunner of www.brunnertraining.com

Landlords- remember your agents!!

Filed under: life & business,property,property management London — Kristjan Byfield @ 4:06 pm

It always surprises me to talk to a Landlord that has had several lets successfully completed by us and hear them say ‘I have had my property on the market with Agent X for a month now with no joy’.

Why didn’t you call us?????

Despite the best of efforts, it can be difficult to stay in verbal contact with all your clients every month. No matter how hard you try, particularly in busy months, allocating the time to call them up can simply be impossible.

We, like many agents,  make every effort to stay in contact electronically with emails, newsletters and a host of social networking sites but, whilst these bear some fruits, the reality is verbal communication is king. Everyone likes to hear a voice at the end of the phone and to feel special and valued.

Landlords- not getting regular calls from your agent is not a failing but often down to just simple logistics, especially when dealing with a smaller independent agent and not some vast corporate behemoth. If an agent works well for you remember to stay in contact with them- ultimately it is in your best interest.

Yes, we are the ones you pay fees to and therefore make money from you but if your flat sits empty, or rents for less than it should or you get bad Tenants, then you are the one that suffers as a result. Why risk any of this on an agent you don’t know or, worse still, that has performed badly for you in the past?

If you have a good agent- remember them! Keep their details on your phone, in your  filofax, in Outlook- wherever it is you go when you need to contact someone about your property. This also means they are to hand if any friends or contacts ask if you can recommend a good agent- at the very least the agent will appreciate this immensely but can sometimes mean extra benefits!!

July 16, 2010

Property Owners: Make the most of the weather!!

Filed under: life & business,property,property management London — Kristjan Byfield @ 5:51 pm

Every agent loves this time of year- yes it can get a bit hot for rushing around, but there is no better time of year to show a property than during (good) summer months.

With natural light a problem in so many properties in London, particularly many of the new builds in close proximity to one another and with smaller windows, this is a great opportunity to show ‘bright spaces’. Light fills most properties at this time of year and late in to the popular evening viewings ensuring every inch of the property can be clearly seen.

Of course there is a downside to this- if your property is looking tired and worn or dirty or you have grimy windows there is no longer any hiding place.

Summer, at least for Lettings, has long been the busiest time of the year. Due to the high level of demand from students, graduates and professionals alike and the weather, it can be an excellent time to let out your property and maximise your rent return.

Just make sure YOU are making the most of this period. It is absolutely vital at this time of year that properties are, where possible, shown clean and tidy. Make sure any minor maintenance issues are dealt with prior to marketing and that items like windows are given a good clean in & out. Clean, bright windows make an excellent impact on any viewer- grimy ones can leave a property looking dull and an applicant deeply uninspired.

Of course, you have to gauge this along with your tenants- if they are messy and dirty then these works may be money wasted whilst they are still living there. With good tenants this often spurs them to make an extra effort in presenting the property during the last couple of months s they see you are investing in preparing and presenting it.

Don’t miss out- whether you take the task to hand yourself, hire professionals or have your lettings/managing agent sort it for you this can be money well worth spending!

July 14, 2010

Furniture & Appliances- how to claim and save on your tax bill!

If you rent out furnished property, other than holiday lets, you are allowed to claim the cost either through:

10% wear & tear allowance

The allowance is given every year and is equal to 10% of the net of the total rent for the period less charges and services which would normally be paid by the tenant, such as Council Tax, water rates etc).

or

On a renewals basis

If you use the renewals basis you cannot claim for the original purchase of the equipment (fridges, hobs, ovens etc.) furniture or fixtures.

You can, however, claim the cost of renewing any of the above items, perhaps, even at the end of the let.

If you would like to discuss this further and join us at GC Accountants please contact our Tax Partner Harry Charalambou ACA ACCA on 020-8886-3672.

Disclaimer

By necessity, this briefing can only provide a short overview and it is essential to seek professional advice before applying the contents of this article. No responsibility can be taken by GC Accountants or Base Property Specialists Limited for any loss arising from action taken or refrained from on the basis of this publication. Details correct at time of writing.

July 8, 2010

General maintenance tips for Landlords

Filed under: life & business,property,property management London — Kristjan Byfield @ 4:31 pm

If you are renting out a property, and particularly if the plan is to do this over an extended period of time, there are several points of upkeep well worth considering:

Boiler & Heating- as well as the mandatory annual Gas safety certificate it is well worth having this serviced on a regular basis. Some do it annually but you should definitely consider it at least once every 2-3 years.

Plumbing, Drains & Gutters- If you have a house it is recommended that at least once a year (particularly if near any trees) you have all gutters and external drains cleared of all debris. For internal plumbing, it is becoming more commonplace in blocks of flats that Leaseholders are required to have an annual plumbing inspection. This is no bad thing and can help avoid major leaks and damage to multiple properties. It is also worth flushing all drains and toilets with some sort of drain cleaner after each tenancy to help avoid the build up of grease and waste in the pipes (however do follow instructions and DO NOT leave a caustic cleaner sitting in plastic pipes for weeks- you will return to a nightmare!!).

Mastik & Sealants- inspect these annually if you can. If in doubt (or looking mouldy) re-do them now! This is cheap to do, keeps bathrooms & kitchens looking fresh and neat and helps avoid minor leaks.

Garden- Despite Tenants best intentions, it is incredibly rare that these are maintained properly. It is well worth having a gardener attend the property at least once (preferably twice though) and give everything the once over ensuring weeds are removed and plants/trees pruned effectively.

Carpets- The cleanliness of carpets on return of a property is a cause for numerous disputes. Nip this in the bud! Have all carpets and soft furnishings professionally steam cleaned before your first tenancy and require in the contract that all tenants do this at the end of theirs and provide a receipt as proof. This way your tenants get theirs in nice clean condition and you know you will get it back that way.

Painting- you should be prepared to have at the very least the walls (if not ceilings and woodwork too) re-painted every 3-5 years. Whoever you use (or if you do it yourself) make sure you use good quality paint. It looks better and is far more durable.

Consumables- if you provide, bedding, linen, pots, pans, etc be prepared to replace these on almost a tenancy by tenancy basis. Where possible we recommend you do not offer this from the start- you can always provide it if requested.

This list should help you keep your property in tip-top condition helping you get maximum rent with minimum voids. Being proactive will also help avoid costly maintenance issues and possible insurance claims and damage liability.

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